Privacy Policy

Last updated: June 3, 2026

This Privacy Policy explains how ShortTaxi collects, uses, and protects your personal data when you use our ride-hailing services. By using the app, you agree to the practices described below.

1. Information We Collect

Account data: name, mobile number, email, and profile photo.

Location data: your location while requesting and tracking a ride to provide the service and set pickup/destination points.

Trip data: ride details, routes, prices, and payment methods.

Device data: device type, operating system, and push token (FCM) for notifications.

2. How We Use Your Information

Fulfilling ride requests and matching riders with drivers.

Processing payments, wallet, and loyalty points.

Sending ride-related notifications, offers, and updates.

Improving service quality, support, and fraud prevention.

3. Information Sharing

We share limited data between rider and driver to complete the trip (name, location, contact number).

We may share data with service providers (payments, maps, notifications) as needed to operate the service.

We may disclose data when required by authorities in accordance with the laws of Saudi Arabia.

We do not sell your personal data to any third party.

4. Data Security

We apply technical and organizational measures to protect your data from unauthorized access or loss.

Data is transmitted over encrypted connections and stored securely.

5. Data Retention

We retain your data for as long as you use the service and for the period required by legal and accounting obligations.

6. Your Rights

You can access or update your data through account settings.

You can request deletion of your account and data via the app or by contacting support.

7. Contact Us

For any privacy inquiries, contact us at: support@shorttaxi.com

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